Digital, instant, and previewed in full before you pay — so the policy is short.
Last updated 24 August 2026
All sales are final. The documents are delivered instantly, and you see the whole thing before you pay, so there is nothing to send back and nothing you did not already know you were buying.
If something is wrong with what you received, tell us and we will reissue it. A misspelled name, the wrong offense, a charge you did not choose, documents that will not open, an email that never arrived — none of that is your problem to absorb.
If you were charged twice, or charged for something you did not order, we refund it in full without argument.
We cannot refund a notice because the person you served did not find it funny, because you changed your mind after printing it, or because you entered the wrong name and told us after serving it. We will happily reissue a corrected copy in that last case.
Consumers in the UK and EU normally have fourteen days to withdraw from a distance purchase. That right does not apply to digital content once delivery has begun with your consent and you have acknowledged losing it. Where we have not obtained that consent from you at checkout, your statutory withdrawal right is unaffected and you may cancel within fourteen days by writing to us.
Write to hello@youvebeenserved.shop with the code on your notice — it is on the document, on the stub, and in your confirmation email. One message is enough.