You are hereby notified that the above-named Respondent has been found, upon evidence gathered over a period of considerable patience, to be in breach of the following provisions:
- § 19.2aNon-execution of returns. Declaring an intention to return goods and not doing so.
- § 19.2bHallway staging. Establishing a permanent collection point beside the front door.
- § 19.2cWindow expiry. Allowing the return period to lapse and then keeping the item anyway.
It is therefore ordered that the Respondent return unwanted goods within the week or keep them without further comment, effective immediately. You are advised that continued conduct of this nature will be escalated.
Compliance will be monitored. There is no appeals process, and there is no one to appeal to.
You are required to respond. Choose one:
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